Brother MFC-9560CDW - Page 114

2-75
Confidential
■ Error code 9D
Detection of incorrect registration sensor measurement value when implementing adjustment
of inter-color position alignment.
<User Check>
- Check if there is a scratch, dirt or the like on the belt unit. If there is, replace the belt unit
with a new one.
- Replace the waste toner box with a new one.
■ Error code 9E
Toner of the color which is being used reaches the end of life when implementing adjustment
of inter-color position alignment.
<User Check>
- Replace the toner cartridge with a new one.
(Non Touch panel model)
Registration
Registration failed. See Troubleshooting chapter in User's Guide.
(Touch panel model)
Registration failed
Registration failed. See Troubleshooting chapter in User's Guide.
Step Cause Remedy
1 Foreign object is affixed around
the density sensor
Remove the foreign object affixed around
the density sensor.
2 Harness connection failure of
registration mark sensor holder
ASSY
Check the harness connection of the
registration mark sensor holder ASSY and
reconnect it.
3 Registration mark sensor PCB
failure
Replace the registration mark sensor
holder ASSY.
4 High-voltage power supply PCB
failure
Replace the high-voltage power supply
PCB ASSY.
5 Engine PCB failure Replace the engine PCB ASSY.
6 Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB ASSY.
7 Main PCB failure Replace the main PCB ASSY.
(Non Touch panel model)
Registration
Registration failed. Insufficient Toner for Registration.
(Touch panel model)
Registration failed
Registration failed. Insufficient Toner for Registration.
Step Cause Remedy
1 Toner/New sensor PCB failure
(Toner empty)
Check the sensor performance following
the procedure described in “Function code
32”. If any problem occurs, replace the
Toner/New sensor PCB ASSY.
2 Engine PCB failure Replace the engine PCB ASSY.