Brother MFC-9560CDW - Page 118

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Confidential
■ Error code A5
Scanning failure upon FAX transmission. (First side) (Document scanner unit failure for the
first time.)
<User Check>
- Turn the power OFF/ON, and try scanning again.
■ Error code A6
Scanning failure upon FAX transmission. (First side) (Document scanner unit failure for the
second time or later.)
■ Error code A7
Scanning color parameter file failure.
Error code A8
Scanning color parameter error for recording the image.
Scan Unable
Remove the original document. Turn the power off, then on again.
Step Cause Remedy
1 Scanning error Turn the power switch OFF and ON.
Then, try scanning again.
Scan Unable A6
See Troubleshooting and routine maintenance chapter in User’s Guide.
Step Cause Remedy
1 White level data failure Perform the acquisition of white level data.
(Function code 55)
2 Document scanner unit failure
(First-side)
Replace the document scanner unit.
3 Main PCB failure Replace the main PCB ASSY.
Scan Unable A7
See Troubleshooting and routine maintenance chapter in User’s Guide.
Scan Unable A8
See Troubleshooting and routine maintenance chapter in User’s Guide.
Step Cause Remedy
1 White level data failure Perform the acquisition of white level data.
(Function code 55)
2 Document scanner unit failure Replace the document scanner unit.
3 Main PCB failure Replace the main PCB ASSY.