Brother MFC-9560CDW - Page 119

2-80
Confidential
■ Error code A9
An image signal cannot be detected when an image is scanned. Or, an image signal is too
dark.
■ Error code AA
Document scanner unit cover open detection error.
This error does not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
<User Check>
- Turn OFF the power switch, and turn it ON again after a while.
■ Error code AB
Scanning resolution change error in the maintenance mode.
This error does not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
<User Check>
- Turn OFF the power switch, and turn it ON again after a while.
Scan Unable A9
Step Cause Remedy
1 Document scanner unit failure Replace the document scanner unit.
2 Main PCB failure Replace the main PCB ASSY.
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Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Scanner Error
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.