Brother MFC-9560CDW - Page 120

2-81
Confidential
■ Error code AC
Scanning failure upon FAX transmission. (Second side)
(Document scanner unit failure for the first time.)
■ Error code AD
Timeout error during waiting for completion of scanning DMA transfer.
■ Error code AE
The document scanner unit fails to detect the home position.
This error does not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
<User Check>
- Turn OFF the power switch, and turn it ON again after a while.
Scan Unable
Remove the original document. Turn the power off, then on again.
Step Cause Remedy
1 Second side scanning CIS
failure
Replace the second side scanning CIS.
2 Main PCB failure Replace the main PCB ASSY.
Scan Unable
Remove the original document. Turn the power off, then on again.
Step Cause Remedy
1 Document scanner unit failure Replace the document scanner unit.
2 Main PCB failure Replace the main PCB ASSY.
Scanner Locked
Open the Document Cover and release scanner lock lever. Press Stop key.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.