Troubleshooting and routine maintenance
137
C
Toner scatter or toner stain
Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See To
use the machine safely on page 109.)
Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 168.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/
to view our FAQs and
troubleshooting tips.
If the problem continues, put in a new drum unit. (See Replacing the
drum units on page 174.)
You may only need to replace one drum unit to solve the print
problem. To identify which drum needs to be replaced, please visit us
at http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
The colour of your printouts is
not what you expected
Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
Perform the calibration. (See Calibration on page 164.)
Adjust the colour by using the custom setting in the driver and by
using the control panel of the machine. Colours the machine can print
and colours you see on a monitor are different. The machine may not
be able to reproduce the colours on your monitor.
If colours appear in the printed grey areas, make sure there is a check
in the Improve Grey Colour check box of the printer driver. (See
Basic tab for Windows
®
printer driver, Advanced tab for Macintosh
printer driver or Printer Features for Macintosh BR-Script printer
driver in the Software User's Guide on the CD-ROM.)
If shaded areas look dull, remove the check from the Improve Grey
Colour check box.
If a printed black graphic is too light, choose Enhance Black Printing
mode in the printer driver. (See Settings Dialog for Windows
®
printer
driver, Advanced options for Windows
®
BR-Script printer driver, Print
Settings for Macintosh printer driver or Printer Features for Macintosh
BR-Script printer driver in the Software User's Guide on the
CD-ROM.)
Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 168.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/
to view our FAQs and
troubleshooting tips.
Identify the colour causing the problem and put in a new drum unit.
(See Replacing the drum units on page 174.)
You may only need to replace one drum unit to solve the print problem.
To identify which drum needs to be replaced, please visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting tips
.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
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