PART V
Phone Troubleshooting 133
CHAPTER 11
Monitoring Phone Systems 135
Monitoring Phone Systems Overview 135
Cisco IP Phone Status 135
Display the Phone Information Window 136
View the Phone Status 136
View the Status Messages on the Phone 136
View the Network Status 137
Display Call Statistics Window 137
Call Statistics Fields 138
View the Customization State in the Configuration Utility 139
Cisco IP Phone Web Page 140
Info 140
Status 140
System Information 140
IPv4 Information 140
IPv6 Information 141
Reboot History 141
Product Information 142
Downloaded Locale Package 142
Phone Status 142
Dot1x Authentication 143
Ext Status 143
Line Call Status 144
Paging Status 145
TR-069 Status 146
Debug Info 146
Console Logs 146
Problem Reports 146
Factory Reset 147
Download Status 147
Firmware Upgrade Status 147
Provisioning Status 147
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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Contents