Cisco SPA 502G Administration Guide

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Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide 23
Configuring Lines and Extensions
This chapter contains the following sections:
• Configuring Lines, page 23
• Configuring Extensions, page 33
Configuring Lines
The Cisco SPA IP Phones (also called stations in this document) provide different
numbers of lines depending on the phone model. See the “Overview of the
Phones” section on page 2 for more information.
Each line corresponds to a phone number (or extension) used for calls. Each line
can support two calls. So, for example, a four-line phone can handle eight calls.
One call can be active (in conversation) and seven can be on hold.
Shared Line Appearances
Shared Line Appearance (SLA) allows multiple phones to share an extension
number and manage a call as a group. At any given time, each station sharing a call
appearance can monitor the state of the call appearance. A station can select a
shared call appearance to make a call only if the call appearance is not being used
by another station.
When a call is made to the extension number for the SLA, all sharing stations ring.
Any station can answer the call. If the active phone places the call on hold, the call
can be resumed from any of the sharing stations by pressing the corresponding
line key from another phone (Cisco SPA 303 and Cisco SPA 500 series, except for
the Cisco SPA 502G) or the Select button when the Resume icon is displayed
(WIP310).

Cisco SPA 502G Specifications

General

Brand	Cisco
Model	SPA 502G
Category	IP Phone
Language	English