Cisco SPA 502G Administration Guide

Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide 46
3
STEP 4 In the Phone tab, under Supplementary Services, in the Call Back Serv field,
choose yes.
STEP 5 Click Submit All Changes.
Enabling Call Park and Call Pickup Services
Call park and call pickup are features available on IP phones in a Cisco SPA 9000
system. Call park allows users to put a call on a line and make it available for
another user to pick up. Call pickup allows a user to pick up a phone that is ringing
at another user’s phone.
STEP 1 Log in to the configuration utility.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Phone tab.
STEP 4 Under Supplementary Services, under the type of call feature to enable, choose
yes.
• Call Park Serv—Enables call parking.
• Call Pickup Serv—Enables call pickup.
STEP 5 Click Submit All Changes.
Enabling Call Transfer and Call Forwarding Services
STEP 1 Log in to the configuration utility.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Phone tab.
STEP 4 Under Supplementary Services, under the transfer type you want to enable,
choose yes:
• Attn Transfer Serv—Attended call transfer service. The user answers the
call before transferring it.

Cisco SPA 502G Specifications

General

Brand	Cisco
Model	SPA 502G
Category	IP Phone
Language	English