Cisco SPA 502G Administration Guide

Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide 47
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• Blind Transfer Serv—Blind call transfer service. The user transfers the call
without speaking to the caller.
You can also enable or disable call forwarding:
• Cfwd All—Forwards all calls.
• Cfwd Busy—Forwards calls only if the line is busy.
• Cfwd No Ans—Forwards calls only if the line is not answered.
STEP 5 Click Submit All Changes.
Enabling Conferencing
To allow the user to perform call conferencing on the phone:
STEP 1 Log in to the configuration utility.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Phone tab.
STEP 4 Under Supplementary Services, in the Conference Serv field, choose yes.
STEP 5 Click Submit All Changes.
Enabling Do Not Disturb
You can allow users to turn the Do Not Disturb feature on and off. This feature
directs all incoming calls to voice mail or, if voice mail is not configured, plays a
message to the caller saying the user is unavailable.
NOTE On the Cisco SPA 300 Series and Cisco SPA 500 Series IP Phones, users can press
the Ignore softkey to divert a ringing call to the forwarded destination.
To allow users to use Do Not Disturb (this is enabled by default):
STEP 1 Log in to the configuration utility.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Phone tab.

Cisco SPA 502G Specifications

General

Brand	Cisco
Model	SPA 502G
Category	IP Phone
Language	English