Customizing Cisco SPA and Wireless IP Phones
Customizing Phone Softkeys
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide 55
3
lcr Call Rtn/lcr Returns the last missed call. Idle, Missed-Call,
Off-Hook (no input)
left Left Moves the cursor to the left. Dialing Input
miss Miss Displays the list of missed calls. Missed-Call
newcall New Call Begins a new call. Hold, Shared-
Active
option Option Opens a menu of input options. Off-Hook (no
input), Dialing
(input)
park Park Puts a call on hold at a designated
“park” number.
Connected
phold PrivHold Puts a call on hold on an active
shared line.
Connected
pickup Pickup Allows user to answer a call
ringing on another extension by
entering the extension number.
Idle, Off-Hook (no
input)
redial Redial Displays the redial list. Idle, Connected,
Start-Conf, Start-
Xfer, Off-Hook (no
input), Hold
resume Resume Resumes a call that is on hold. Idle, Hold, Shared-
Held
right Right Moves the cursor to the right. Dialing (input)
starcode Input Star
Code/
*code
Displays a list of star codes that
can be selected.
Off-Hook, Dialing
(input)
toggle Toggle Switches between two calls that
are active or on hold. (Cisco SPA
502)
Connected
unavail Unavail Denotes that a user who is logged
in to an ACD server has set his
status as unavailable.
Idle
Keyword Key Label Definition Available Phone
States