DS6300 REFERENCE MANUAL
96
11
11 TROUBLESHOOTING
NOTE
Before contacting your local Datalogic office or Datalogic Partner or ARC, it
is suggested to save the device configuration to a *.ddc file by means of the
Genius™ software configuration program and check the device exact model
and serial number.
TROUBLESHOOTING GUIDE
Problem Suggestion
Power On:
the “Power On” LED is not lit.
Is power connected?
If using an external power supply (like
PG6000), is it connected to the AC source?
If using rail power, does rail have power?
If using CBX100/CBX500, does it have power
(check switch and LED)?
Check if you are referring to the
25/26-pin connector or to the
CBX100/CBX500 spring clamp connectors.
Measure voltage at pin 13 and 25 (for
25/26-pin connector) or at spring clamp Vdc
and GND (for CBX100/CBX500).
On Line Mode:
the Master’s “Phase On” LED is not lit
(when external trigger activates).
Check carefully if you are referring to the
25/26-pin connector or to the
CBX100/CBX500 spring clamp connectors.
Is sensor connected to EXT TRIG/PS input?
Is power supplied to photo sensor?
Is power supplied to one out of the two EXT
TRIG/PS (NPN output)?
Is one out of the two EXT TRIG/PS grounded
(PNP output)?
Are the photo sensor LEDs (if any) working
correctly?
Is the sensor/reflector system aligned (if
present)?
On Line Mode:
the Master’s “Phase On” LED is
correctly lit but nothing happens (no
reading results).
Is the software configuration consistent with
the application condition (operating mode,
etc.)?
In the Genius™ software configuration
program select the OPERATING MODES
folder and check for related parameters.
Serial On Line Mode:
the reader is not triggered (no reading
results).
In the Genius™ program select the
OPERATING MODE folder and check if
serial on line is enabled as “On Line options”
parameter value.
Are the Start-Stop string correctly assigned?
Is the serial trigger source correctly
connected and configured)?
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