Troubleshooting
3-14
Fault Messages (continued)
Displayed Message Description Solution
TEMPERATURE
FAULT
A high printhead
temperature has
caused a shutdown.
Turn OFF the printer. Then, when cooled, turn ON the
printer. If the problem persists, it can be due to one
of following reasons:
1) The location may be too hot; move the printer to a
place that does not exceed 100°F (38°C) ambient.
2) Enter DIAGNOSTICS / SENSOR READINGS then
examine the THR value: If 000 or 255, the
Printhead or Printhead Cable may be defective (see
Section 4.4).
TOP OF FORM FAULT
TOF was not
detected within the
maximum label
length setting, or a
TOF was
unexpectedly
detected.
Note: When the
SENSOR TYPE is
REFLECTIVE, this
fault is given for
an out of stock
condition.
Press the FEED Key then proceed accordingly:
If media moves –
1) The media may be improperly loaded, or calibration
may be needed; reload then calibrate (see Section
2.1).
2) Sensor positioning may be required, or the
SENSOR TYPE may be incorrect; check the position
and setting.
3) The Media Sensor may need cleaning (see Section
2.4.3).
4) The Leveling Cam may be improperly set; adjust it
(see Section 2.2.1).
5) The label’s length may be longer than the
MAXIMUM LABEL LENGTH; check and if needed
adjust the setting.
7) The Media Sensor may be defective; replace it (see
Section 4.7).
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