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Datamax M-Class Mark II Maintenance Manual

Datamax M-Class Mark II
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Troubleshooting
3-5
3.2.1.2 ERROR Light ON
Note: If troubleshooting a display-equipped model, see the specific message (Section
3.3).
Step Procedure Result Action
Yes Go to Step 2.
1
Load media. Set the SENSOR TYPE. Ensure a
correct MAXIMUM LABEL LENGTH setting. If
installed, remove ribbon and set the MEDIA
TYPE to Direct. Ensure that the printhead is
latched and then press FEED.
Is the ERROR Light ON?
No Test complete.
Yes Go to Step 3.
2
Press FEED.
Do labels advance?
No Go to Step 7.
Yes
Go to Section
3.2.1.2.2.
3
Did a complete label advance without the
ERROR Light illuminating?
No Go to Step 4.
Yes Go to Step 5.
4
Did a complete label advance with the ERROR
Light illuminating?
No
Go to Section
3.2.1.2.1.
Yes
Test complete. If
applicable, install
ribbon. Retest. If
problems persist, go to
Section 3.2.1.2.2.
5
Disable all options. Press FEED.
Did a complete label advance without the
ERROR Light illuminating?
No
Enable the attached
options, retesting after
each enable, until
problem option is
found, and then
troubleshoot the
option.

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Datamax M-Class Mark II Specifications

General IconGeneral
Media SensorAdjustable reflective and transmissive sensors
Print MethodThermal Transfer
Print Resolution203 dpi
Memory8 MB Flash, 16 MB SDRAM
Interface OptionsUSB, Serial, Ethernet, Parallel
Media TypeRoll-fed, die-cut, continuous, fan-fold, tags, ticket stock
Media Width1.0 in (25.4 mm) to 4.65 in (118 mm)
Media Thickness0.0025 in (0.0635 mm) to 0.010 in (0.254 mm)
Media Roll Diameter8 inches (203 mm) max
Ribbon Width1 to 4.33 inches (25.4 to 110 mm)
Ribbon Length1968 ft (600 m)
Ribbon Core1 inch (25.4 mm)
Label Width Range1.0 in (25.4 mm) to 4.65 in (118 mm)
Label Length Range0.25 to 39 inches (6.35 to 991 mm)

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