Datamax M-Class Mark II Maintenance Manual

Troubleshooting
3-8
3.2.1.3 STOP Light ON
 Note: If troubleshooting a display-equipped model, see the specific message (Section
3.3).
Procedure Result Action
Yes
1) Stuck button or
loose cable. If
necessary, replace
the Front Panel PCB
(see Section 4.2.1);
or,
2) Replace the Main
Logic PCB (see
Section 4.4).
Reset the printer to factory defaults (see
Section 2.9.1). After initialization, press FEED.
Is the STOP light ON?
No
Pause Mode was
enabled (verify the
desired operational
settings).
3.2.1.4 No Print / Poor Quality
 Note: (1) If printed results are uneven, light or splotchy try increasing HEAT or
reducing PRINT SPEED as no further adjustments may be needed; (2) during the
procedure below, synthetic media may not produce the intended results due to
the requirements of the material; and, (3) in extreme conditions, over-
temperature protection circuitry can interrupt printing to prevent damage.
Step Procedure Result Action
Yes Go to Step 2.
1
Print a Test Label.
Is anything printed on the label?
No Go to Step 8.
Yes Go to Step 3.
2
Does the label contain streaks or areas of
print dropout?
No Go to Step 7.
(continued)

Datamax M-Class Mark II Specifications

General

Media Sensor	Adjustable reflective and transmissive sensors
Print Method	Thermal Transfer
Print Resolution	203 dpi
Memory	8 MB Flash, 16 MB SDRAM
Interface Options	USB, Serial, Ethernet, Parallel
Media Type	Roll-fed, die-cut, continuous, fan-fold, tags, ticket stock
Media Width	1.0 in (25.4 mm) to 4.65 in (118 mm)
Media Thickness	0.0025 in (0.0635 mm) to 0.010 in (0.254 mm)
Media Roll Diameter	8 inches (203 mm) max
Ribbon Width	1 to 4.33 inches (25.4 to 110 mm)
Ribbon Length	1968 ft (600 m)
Ribbon Core	1 inch (25.4 mm)
Label Width Range	1.0 in (25.4 mm) to 4.65 in (118 mm)
Label Length Range	0.25 to 39 inches (6.35 to 991 mm)