Dell DM5500 - User Manual

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PowerProtect Data Manager Appliance 5.19

Installation Guide for DM5500

April 2025

Rev. 01

Main Page

Table of Contents3
Figures5
Tables7
Preface8
Revision History8
Compatibility Information9
Related Documentation9
Typographical Conventions10
Style Conventions10
Where to Get Support11
Support Library11
Contact Customer Support11
Service Requests11
Chapter 1: Understand the Powerprotect Data Manager Appliance13
Powerprotect Data Manager Appliance Introduction13
DM5500 Overview13
DM5500 Front View14
Control Panels14
Left Control Panel14
System Health and System ID Indicator Codes14
Right Control Panel15
Drive Indicators15
Idrac Direct LED Indicator Codes15
Drive Indicator Codes15
View of Drive Bays Extended16
DM5500 Rear View17
Expansion Enclosure Overview17
Expansion Enclosure Front View17
DM5500 Back Panel Features17
Expansion Enclosure Rear View18
Expansion Enclosure Front View18
Expansion Enclosure Leds19
Front Panel Leds19
States of the Front Panel Leds19
Drive Carrier Leds20
EMM Leds20
States of the Drive Carrier Leds20
PSU Leds21
States of the EMM Leds21
States of the PSU Leds21
DM5500 Storage Capacity22
TB Usable Capacity DM5500 Drive Configuration22
Hardware and Software Required for Installation23
TB Usable Capacity DM5500 Drive Configuration23
Storage Capacity for DM5500 Expansion Enclosure Configurations23
Hardware and Software Requirements for DM5500 and Expansion Enclosure Installation24
Third-Party Rack Requirements25
Third-Party Rack Requirements for the DM5500 and Optional Expansion Enclosures25
Chapter 2: Install the DM5500 in the Rack26
Rack Rails26
Static Rails26
Static Rails Adjustability26
Installing the Rails27
Installing the Rail27
Installing the Chassis Retention Brackets28
Correctly Installed Rear Rack Rail28
Chassis Retention Bracket on Rear Rack Flange28
Diagram and Description of Installing the Chassis Retention Bracket29
Unboxing the DM5500 and Removing the Shipping Screws30
Removing Drives30
Correctly Installed Chassis Bracket on Rack Flange30
Remove the Shipping Screws30
Removing a Drive Carrier31
Removing Drive Blanks32
Removing the Front Bezel32
Removing a Drive Blank32
Opening the Drive Bays33
Removing the Front Bezel33
Closing the Drive Bays34
Opening the Drive Bays34
Closing Drive Bays34
Removing Power Supply Units35
Installing the DM5500 into the Rack35
Removing a Power Supply Unit35
Diagram and Description of Installing the DM5500 into the Rack36
Installing Drives37
Installing Drive Blanks38
Installing a Drive38
Installing a Drive Blank38
Installing Power Supply Units39
Installing the Front Bezel39
Installing a Power Supply Unit39
Installing the Front Bezel40
Chapter 3: DM5500 Cabling and Network Requirements41
Connect Power Cables41
Connect Idrac Cable41
Connect Network Cables41
DM5500 Recommended Network Connections (Optical SFP28/SFP+ Ports)42
DM5500 Recommended Network Connections (Copper 10GBASE-T Ports)42
DM5500 NIC Combinations42
Network Cabling Requirements43
Chapter 4: Install the Expansion Enclosure in the Rack44
Installing Rails Onto the Rack44
Connecting the Rail to the Back Post45
Install the Enclosure into the Rack46
Attaching the Rail to the Front Post46
Securing the Rails to the Rack46
Installing the Enclosure into the Rack47
Attach the Bezel48
Securing the Enclosure to the Rack48
Installing the Front Bezel48
Chapter 5: Expansion Enclosure Cabling Requirements50
Connect Power Cables50
PSU Cabling (One of Two Connections Identified)50
Connect SAS Cables51
Correct Orientation of SAS Cables Connected to DM5500 SAS Ports51
Expansion Enclosure Numbering Nomenclature51
DM5500 with One Enclosure Cabling52
DM5500 with Two Enclosures Cabling52
DM5500 with One Enclosure Cabling Instructions52
DM5500 with Two Enclosures Cabling Instructions52
DM5500 with Three Enclosures Cabling53
DM5500 with Three Enclosures: DM5500 to Enclosure Cabling Instructions53
DM5500 with Three Enclosures: Enclosure to Enclosure Cabling Instructions53
Chapter 6: Preconfiguration Tasks54
Collect External Network Information55
Management IP Address55
Data IP Addresses55
Management VLAN ID Assignment by Switch Port Configuration55
Dns56
Collect DM5500 Serial Number, NTP, and Time Zone Information56
Data VLAN ID Assignment by Switch Port Configuration56
Power on the DM550057
Assign Static IP Address to the Service Computer for Initial DM5500 Login57
DM5500 Cable Connection to the Service Computer58
Chapter 7: Configure the DM5500 in the Data Manager Appliance Configuration UI59
Log in to the Data Manager Appliance Configuration UI59
Initial DM5500 Configuration in the Data Manager Appliance Configuration UI60
Log in to the Data Manager Appliance UI62
Get Started Page63
Data Manager Appliance UI Get Started Menu Items63
Chapter 8: Set the Passphrase for the DM550064
Chapter 9: Troubleshooting65
DM5500 Configuration UI Error Messages65

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Dell DM5500 Specifications

General

Brand	Dell
Model	DM5500
Category	Storage
Language	English

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