Dell OptiPlex 755 - Page 15

Contents 15
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . 356
Microsoft
®
Windows
®
XP . . . . . . . . . . . . . . . . . 357
Microsoft Windows Vista
®
. . . . . . . . . . . . . . . . 357
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . . . 357
Using Windows Device Driver Rollback
. . . . . . . . . . . 357
Manually Reinstalling Drivers
. . . . . . . . . . . . . . . 358
Troubleshooting Software and Hardware Problems in the Microsoft
®
Windows
®
XP and Microsoft Windows Vista
®
Operating Systems. . . . . 358
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . 359
Using Microsoft
Windows System Restore . . . . . . . . . . . . . . 359
Starting System Restore
. . . . . . . . . . . . . . . . . . 360
Undoing the Last System Restore
. . . . . . . . . . . . . 360
Enabling System Restore
. . . . . . . . . . . . . . . . . 360
Using Dell™ PC Restore and Dell Factory Image Restore . . . . . . . 361
Windows XP: Dell PC Restore . . . . . . . . . . . . . . . 361
Windows Vista: Dell Factory Image Restore. . . . . . . . . 362
Using the Operating System Media
. . . . . . . . . . . . . . . . . . 363
Before you Begin
. . . . . . . . . . . . . . . . . . . . . 363
Reinstalling Windows XP or Windows Vista
. . . . . . . . . 363
18 Getting Help
Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Online Services
. . . . . . . . . . . . . . . . . . . . . . . . . . . 365
AutoTech Service
. . . . . . . . . . . . . . . . . . . . . . . . . . 366
Automated Order-Status Service. . . . . . . . . . . . . . . . . . . 366
Support Service
. . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Problems With Your Order
. . . . . . . . . . . . . . . . . . . . . . . . 367
Product Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Returning Items for Warranty Repair or Credit
. . . . . . . . . . . . . . . 367
Before You Call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370