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Despatch PROTOCOL 3

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PROTOCOL 3™ Controller
USER GUIDE
E105
PN: 313327
REVISION: A
01/2021

Table of Contents

Questions and Answers:

Despatch PROTOCOL 3 Specifications

General IconGeneral
BrandDespatch
ModelPROTOCOL 3
CategoryController
LanguageEnglish

Summary

1. ABOUT THIS MANUAL

1.1. Important User Information

Crucial safety and usage guidelines for the controller manual, including copyright and disclaimer notices.

1.2. Manufacturer & Service

Information about the manufacturer's expertise and available service programs like ASAP.

1.3. Organization of this Manual

Explains the structure and content of the user guide, advising users to consult it before seeking assistance.

1.4. Conventions

Defines symbols, signal words (Danger, Warning, Caution, Notice), and typographic conventions used in the manual.

2. SPECIFICATIONS

2.1. Process Input

Details on input types (Thermocouple, RTD, Linear), ranges, resolution, impedance, and sensor break detection.

2.2. Outputs

Information on relay and linear DC outputs, their ratings, lifetime, isolation, and accuracy specifications.

2.3. Operating Conditions

Specifies environmental conditions (temperature, humidity) and power requirements for the controller.

2.4. Conformance Norms

Lists compliance standards for EMI, safety considerations (UL, cUL), and front panel sealing (IP rating).

2.5. Display

Describes the controller's LCD display type, area dimensions, and character set capabilities.

2.6. Data Recorder

Details the data recorder's memory, recording interval, capacity, and real-time clock accuracy.

3. SAFETY

3.1. General Safety Information

Essential warnings and precautions for operating the controller safely, emphasizing understanding the manual.

3.2. Lockout

Procedures for safely de-energizing the controller before maintenance, ensuring zero energy state.

3.3. Maintenance

Guidelines for qualified personnel performing maintenance and repair, stressing power disconnection.

3.4. Electrical Maintenance

Specific safety precautions for electrical maintenance tasks, warning of shock hazards.

3.5. In Case of Fire

Steps to take in the event of a fire, including de-energizing the machine and using a fire extinguisher.

3.6. Equipment Lockout Requirements

Reinforces lockout procedures to prevent injury during inspection or repair and ensure equipment safety.

4. THEORY OF OPERATION

4.1. System Control-In General

Overview of controller outputs for fans, solenoids, and the ability to operate via PC software.

4.2. High-Limit Function

Explanation of the controller's integrated high-limit protection feature that disables heating when tripped.

4.3. Outputs

Details on standard output signals for data transmission and relay outputs for alarms and events.

4.4. Remote Communication

Describes how the controller interfaces with PC software for remote control, recipe download, and data logging.

5. ASSEMBLY & SETUP

5.1. Install the Protocol 3 Controller

Step-by-step instructions for installing the controller into a panel, including disconnection and reconnection.

5.2. Protocol 3 Controller Conversion with NO Options

Guidance for replacing an older Protocol Plus controller with the newer Protocol 3 controller, detailing connections.

5.3. Setting up Remote Communication

How to configure the controller for communication with PC software using unique addresses and protocols.

5.3.1. Protocol 3 Ethernet Communication Setup

Detailed steps for setting up Ethernet communication, including locating and running setup tools.

5.3.2. Protocol 3 Ethernet Port MAC Address

Instructions for finding and configuring the controller's MAC address, essential for static IP assignment.

6. OPERATING MODES

6.1. User Controls

Description of keypad switches, LEDs, and screen navigation for operating the controller.

6.2. First Screens

Initial screens displayed upon power-up, including 'Select a Mode' for choosing operating modes.

6.3. Setting up a Profile

Steps for creating, editing, and managing temperature profiles for complex heating cycles.

6.4. Recorder Control

How to start, stop, and clear recordings, and access recorder status information.

6.5. USB Menu

Options for interacting with USB devices, including reading/writing files and configurations.

6.6. Configuration Menu

Accessing and navigating the controller's configuration settings for inputs, outputs, alarms, etc.

6.7. Automatic Tuning

Options for automatic PID tuning routines (Pre-Tune, Self-Tune, Auto Pre-Tune).

6.8. Product Information

Displays detailed information on the unit's software, hardware, calibration, firmware, and serial number.

6.9. Service Information

Contact details for technical support, sales, and service departments at Despatch.

6.10. Remote Operation

Overview of remote operation capabilities using Despatch Protocol Manager software.

6.11. Setting Up Digital Inputs

Configuring external digital inputs for controlling profile execution (Run, Hold, Stop).

7. MAINTENANCE

7.1. Checklist

Routine maintenance tasks to keep the equipment clean, accessible, and protected from heat.

7.2. Replacement

How to order parts and procedures for returning equipment, including obtaining an RMA number.

8. TROUBLESHOOTING

8.1. Error Messages and Alarm

Common error messages (Hi-Limit LED, DEV HOLD, PV OPEN) and their possible causes and remedies.

8.2. Controller Firmware Revision

Information on firmware versions and requirements for Protocol Manager software compatibility.

8.3. Troubleshoot Protocol ManagerProtocol 3 Controller Communication

Steps to resolve communication issues between PC software and the controller, checking address, baud rate, and parity.

9. APPENDICES

9.1. Standard Products Warranty

Information on product warranty terms and availability, with links to online documents.

9.2. Part Lists

Where to find replacement part drawings and online ordering information for Despatch ovens.

9.3. Mechanical Drawings

Information on obtaining mechanical outline drawings, typically shipped with the oven.

9.4. Electrical Schematics

Information on obtaining electrical schematic diagrams, typically shipped with the oven.

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