©2021 ITW EAE. All rights reserved. Despatch is a registered trademark in the U.S. and other
countries. No part of the contents of this manual may be reproduced, copied or transmitted in any form
or by any means without the written permission from ITW EAE, unless for purchaser's personal use.
The information in this document is not intended to cover all possible conditions
and situations that might occur. The end user must exercise caution and common
sense when installing or maintaining Despatch products. If any questions or
problems arise, call ITW EAE - Despatch at 1-800-726-0110 or 1-952-469-5424.
1.2. Manufacturer & Service
ITW EAE - Despatch has specialized in thermal processing for over 100 years.
Technical expertise gained over those years helps provide innovative solutions to
critical applications in vertical markets and cutting-edge technology worldwide.
Despatch products are backed by a drive for long-term customer satisfaction and
a strong sense of responsibility. The worldwide network of factory-trained Service
Professionals is available to support your Despatch equipment. From full service
preventive maintenance to routine repair and certified calibration and uniformity,
the ITW EAE - Despatch service network is positioned to respond to your business
needs. Our service programs are customized to meet your specific needs using
our Advantage Service Assurance Program (ASAP). For more information on
ASAP, visit www.despatch.com.
1.3. Organization of this Manual
This owner’s manual contains the most comprehensive set of information for the
Despatch Truck-in oven series, including installation instructions, theory of
operation, and operating instructions, among other things. To save time and
expense in case of trouble, it is urged that the operators search this manual for
helpful suggestions before requesting factory assistance.