G6 Pro User Guide
111Appendix F: Warranty
Dexcom’s Obligations Under the Limited Warranty
During the Warranty Period, Dexcom will replace, without charge to
purchaser, any defective transmitter.
To return, the transmitter must be sent to an authorized Dexcom
Technical Support Department. Make sure to adequately package the
transmitter for shipping.
The return package needs to include:
• Transmitter
• Sales receipt or comparable substitute proof of sale showing the
date of purchase
• Transmitter’s serial number
• Seller’s name and address
• Purchaser’s name and address for Dexcom to ship the replacement
Call Dexcom Technical Support Department for delivery
information or help:
Dexcom Technical Support Phone Numbers:
• General: 1.844.607.8398, 24/7 Toll Free USA
• Healthcare Professionals: 1.844.436.2271,
6 am–6 pm (PST), Monday–Friday
Upon receipt by Dexcom of a defective transmitter covered by
this Limited Warranty, Dexcom will promptly replace the
defective transmitter.
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