G6 Pro User Guide
7Chapter 1: Welcome
In-App Help
If your unblinded patient wants additional help within their smart
device, from the home page, they go to Settings>Help
Here they can review information on G6 Pro, such as:
• FAQs
• Safety Statements
• Sensor removal
• Setup Wizard
• User Guide
• In-app videos
1.3 Your Dexcom Account
Need help or have a question about the system? Contact
Technical Support:
• General: 1.844.607.8398, 24/7 Toll Free USA
• Healthcare Professionals: 1.844.436.2271,
6 am–6 pm (PST), Monday–Friday
Next?
The next chapters review how to keep your patient safe while on G6
Pro, and risks and benefits when using the system (Chapter 2: Safety
Statement and Chapter 3: Risks and Benefits).