Dexcom G6 Pro - No G6 Pro Readings: Sensor Failed Alert

G6 Pro User Guide
86Appendix A: FAQs and Troubleshooting
No G6 Pro Readings: Sensor Failed Alert
Problem
Not getting G6 Pro readings.
Action
No glucose alarm/alerts or G6 Pro readings. Use meter.
Tap alert to get more information.
If your sensor doesn’t work, contact Technical Support at:
• General: 1.844.607.8398, 24/7 Toll Free USA
• Healthcare Professionals: 1.844.436.2271,
6 am–6 pm (PST), Monday–Friday