G6 Pro User Guide
96Appendix A: FAQs and Troubleshooting
A.4 Accuracy
G6 Pro Readings Do Not Match Symptoms
Problem
G6 Pro readings don’t match how you feel
Action
Wash your hands with soap and water. Dry them. Then take a
fingerstick with your meter. If your meter value matches your
symptoms, use it to make treatment decisions.
Tips for Accuracy
Many factors can contribute to a difference between the meter value
and the G6 Pro reading.
• Different fluids: Remember that the meter measures blood and
the G6 Pro measures interstitial fluid.
• Clean hands for fingerstick: The most common reason is hands
that weren’t perfectly clean for the fingerstick. Start over. Patient
should wash their hands thoroughly with soap and water and dry
them. Then test again.
• Newly inserted sensor: For some patients and some sensors, the
accuracy they experience with each newly inserted sensor may
vary. They should take a fingerstick if their symptoms don’t match
their G6 Pro readings.
• Meter strips: The meter strips weren’t stored correctly or
are expired.
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