G6 Pro User Guide
88Appendix A: FAQs and Troubleshooting
Transmitter Failed
Problem
Your patient’s transmitter is no
longer working.
Action
Contact Dexcom Technical Support:
• General: 1.844.607.8398, 24/7 Toll Free USA
• Healthcare Professionals: 1.844.436.2271,
6 am–6 pm (PST), Monday–Friday
Follow steps on screen to:
Remove this sensor and stop the sensor session in app.
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