42 XTLtouch Series Programming Guide | Digital Monitoring Products
Diagnostics Function
The XTLtouch contains a Diagnostics function that allows you to test the integrity of the network communication,
integrity of the cellular communication and cellular signal communication of the 265 Series to the nearest tower for the
cellular carrier.
The Diagnostics function also displays the panel settings. To use Diagnostics, reset the panel, enter the
Diagnostics code 2313 (DIAG), and press CMD.
MAC Address
Short for Media Access Control address. This hardware address uniquely identifies each network node. Not to be
confused with an IP address, which is assignable. In the Diagnostics function, the MAC address is the panel on-board
network hardware address. Press any select area to display the panel MAC address. Press CMD to view the next option.
Serial Number
This number is the network communicator serial number. Reference this number for communicator date-of-manufacture,
hardware version, etc. Press any select area to display the Serial Number. Press CMD to view the next option.
Panel Settings
Pressing a select area displays the MAC Address, Serial Number, Frequency Oset, Panel Model, and Firmware Version.
MAC Address
The MAC address is the panel on-board network hardware address. Press any select area to display the panel MAC
address.
Serial Number
This number is the panel serial number. Reference this number for date-of-manufacture, hardware
version, etc. Press CMD to view the next option.
Frequency Oset
This menu option displays the frequency oset of the panel.
Panel Model
This menu option displays the panel model number.
Firmware Version
This menu option displays the Firmware Version number of the panel and date it was released.
Communication Status
This option tests the individual components of cellular or wireless network communication. The displayed results are
shown below.
Cellular Results:
Successful Display Failure Display
MODEM OPERATING NO MODEM FOUND
IDENTIFIED NO SIM CARD
TOWER DETECTED NO TOWER
REGISTERED NOT REGISTERED
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