EBS-6100 Printer User's Manual
Paragraph 6 - SERVICE and maintenance
EBS
Ink-Jet Systems
®
120
20070529#20.5
• values of pressure and vacuum indicated with the SET INK PRESSURE and
SET VACUUM service commands from the submenu INK SYSTEM SERVICE of the
menu SERVICE,
• any additional non-standard options installed in the printer, if any,
• versions of control programs available with the OPTIONS command,
• the ink, solvent and printer parameters that are accessed by the Ink Monitoring
System (IMS) in the printer - the PRINTER/INK/SOLV. TYPE command.
4. What operations were performed on the printer just before the failure occurred.
5. Kind, type and contents of subfiles of the complete file printed at the time of failure and
the print height (7, 16, 25 or 32 dots).
The above information shall be reported by telephone or faxed to the service point.
NOTE:
Contact only authorized service points which are usually associated with your local printer
dealer. This will ensure professional and prompt help and assistance in the case of any
inefficient operation of your printer.
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