AcuLaser C2800/C2800D/C3800/C3800D Revision C
TROUBLESHOOTING      Print Quality Trouble FIP 148
Confidential
FIP-P12  THE PRINTED IMAGE IS SKEWED
Before starting troubleshooting, inspect the paper feed path of the printer paper. Check 
the paper feed path for metal staples, paper clips, paper scraps, and other foreign 
matter.
Symptom / Possible Parts
 Symptom 
Printed image is skewed.
 Possible Parts
 TRANSFER UNIT
 ROLL ASSY RETARD
 ROLL ASSY FEED MSI
 ROLL ASSY TURN
 ROLL ASSY FEED (Feed Roll/Nudger Roll)
 ROLL ASSY FEED (Retard Roll)
 ROLL ASSY FEED (OPT)/(Feed Roll/Nudger Roll)
 ROLL ASSY FEED (OPT)/(Retard Roll)
 ROLL REGI METAL
 ROLL REGI RUBBER
 ROLL ASSY DUP-1
 ROLL ASSY DUP-2
Step Check Yes No
1
Check the paper
Is it a new standard paper free from moisture?
Go to Step [2]. Replace it with a 
new standard 
paper free from 
moisture.
2
Installation state of the paper cassette and 
papers
Reload the papers against the paper guide, and 
run test print. Are images printed normally?
End of procedure Go to Step [3].
3
Check the Paper Feed Rollers
1. Are the rollers on the paper feed path not 
soiled, damaged or worn?
2. Are those rollers installed correctly?
Go to Step [4]. Clean the roll or 
replace it.
4
Check the installation of the TRANSFER 
UNIT
Reinstall the TRANSFER UNIT and make a 
test print. Are images printed normally?
End of procedure Replace the 
TRANSFER 
UNIT. (p.268)
Step Check Yes No