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Troubleshooting
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed
paper:
❏ Do not remove jammed paper by force. Torn paper can be
difficult to remove and might cause other paper jams. Pull it
gently in order to avoid tearing.
❏ Alwaystrytoremovejammedpaperwithbothhandstoavoid
tearing it.
❏ If jammed paper is torn and remains in the printer, or if paper
is jammed in a place not mentioned in this chapter, contact
your dealer.
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Warning:
❏ Becareful not to touch thefuser, which is markedCAUTION!
HIGH TEMPERATURE, or the surrounding areas. If the
printer has been in use, the fuser and the surrounding areas
maybeveryhot.
❏ Do not insert your hand deep into the fuser unit (unit B) as
some components are sharp and may cause injury.
Paper Jam - the Lower Cassette
This section describes how to clear paper jams from the printer’s
standard and optional lower cassettes. The procedure is the same
for all lower cassettes.
Jam G
Paper is jammed inside the optional Duplex Unit’s main unit (unit G).
Be sure to check if the jammed paper is not in the paper cassette
cover (cover D) or the Duplex Unit’s inverter cover (cover F) before
checking the main unit of the Duplex Unit.
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