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Troubleshooting
The printed image is light or faint
The non-printed side of the page is dirty
Memory Problems
The message
Collate was disabled
appears on
the LCD panel
Cause What to do
Your paper may be moist or
damp.
Do not store your paper in a humid or
damp environment.
The Toner Save mode may be
on.
Turn off the Toner Save mode using the
printerdriverortheprinter’s control
panel menus.
There may be a problem with
the photoconductor unit.
Replace the photoconductor unit. See
“Replacing the photoconductor unit”
on page 263.
Cause What to do
Toner may have spilled onto
the paper feed path.
Clean internal printer components by
printing three pages with only one
character per page.
Cause What to do