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Troubleshooting
Using the printer driver
To cancel a print job before it is sent from your computer, see
“Canceling Printing” on page 103 for Windows, or “Canceling
Printing” on page 163 for Macintosh.
Using the control panel
In many cases you will find that the job has already been sent and
needs to be canceled at the printer. The Job Cancel button is
the best way to do this, although the Reset Menu can also be used.
See the descriptions below.
UsingtheJobCancelbutton
The Job Cancel button on your printer is the quickest and
easiest way to cancel printing. Pressing this button cancels the
currently printing job, and any print data that was being saved to
the Hard Disk Drive. Pressing the Job Cancel button for more
than two seconds deletes all jobs from the printer memory,
including jobs the printer is currently receiving, saving to the
Hard Disk Drive, or printing.
Using the Reset Menu
Selecting
Reset
from the control panel’sResetMenustops
printing, clears the print job being received from the active
interface, and clears errors that may have occurred at the
interface.
Follow these steps.
1. Press the Enter button to access the control panel menus.
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