380
Code Condition/solution
305
405
An error occurred while saving data to an external memory device. Reinsert the memory
device or use a different device.
306
327
The product's memory is full. Wait until current jobs are finished processing.
311
321
411
421
A DNS error has occurred. Check the DNS settings for the server, computer, or access
point. DNS settings for the server can be checked from the DNS Server option in the
Setup menu. If you cannot clear the problem, contact your product administrator.
312
412
An authentication error has occurred. Check the Server Settings in the Settings menu. If
you cannot clear the problem, contact your product administrator.
313
413
A communication error has occurred. Print a network connection report to check if the
product is connected to the network. Check the email server settings. The authentication
method of the settings and email server may not match. If the authentication method is
disabled, set the authentication method of the email server to None.
314 The data size exceeds the maximum size for the attached files. Increase the Attached
File Max Size setting in the scan settings or lower the file size of the scanned image.
315 The memory is full. Retry after other ongoing jobs have finished.
322 An authentication error occurred. Check the Location settings.
323 A communication error has occurred. Check the Location settings or the network
connection.
324 A file with the same name already exists in the specified folder. Delete the duplicate file or
change the file name prefix in File Settings.
325
326
There is not enough storage space available in the specified folder. Increase the storage
space in the specified folder, delete unnecessary files, or lower the file size of the
scanned image.
328 The destination was wrong or the destination does not exist. Check the Location
settings.
331 A communication error occurred. Print a network status report to check the product's
network connection.
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