Epson WorkForce Pro WF-C879R User Manual

There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
The printer is connected to a SuperSpeed USB port.
Solutions
If you connect the printer to a SuperSpeed USB port using a USB 2.0 cable, a communication error may
occur on some computers. In this case, re-connect the printer using one of the following methods.
❏ Use a USB 3.0 cable.
❏ Connect to a Hi-Speed USB port on the computer.
❏ Connect to a SuperSpeed USB port other than the port that generated the communication error.
Cannot Print Even Though a Connection has been Established (Windows)
e following causes can be considered.
There is a problem with the software or data.
Solutions
❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson
printer driver is not installed, the available functions are limited. We recommend using a genuine
Epson printer driver.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver
& “Checking if a genuine Epson printer driver is installed - Windows” on page 183
& “Checking if a genuine Epson printer driver is installed - Mac OS” on page 184
& “Installing or Uninstalling Applications Separately” on page 182
There is a problem with the printer's status.
Solutions
Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer
status. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the
Epson website.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
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Epson WorkForce Pro WF-C879R Specifications

General

Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Scan Type	Flatbed, ADF
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 Kbps
Fax Resolution	Up to 200 x 200 dpi
ADF Capacity	50 sheets
Maximum Paper Size	13" x 19"
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Print Technology	PrecisionCore
Print Resolution	4800 x 1200 dpi
Print Speed (Black)	24 ppm
Print Speed (Color)	24 ppm
Copy Speed	22 ppm (Color)
Copy Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Mopria Print Service
Display	4.3" color touchscreen
Monthly Duty Cycle	Up to 75, 000 pages
Ink Cartridge Configuration	4 individual ink packs (Black, Cyan, Magenta, Yellow)