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Epson WorkForce Pro WF-C879R User Manual

Epson WorkForce Pro WF-C879R
576 pages
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Cannot Solve Problem After Trying All Solutions
If you cannot solve the problem aer trying all of the solutions, contact Epson support.
If you cannot solve printing or copying problems, see the following related information.
Related Information
& “Cannot Solve Printing or Copying Problems” on page 291
Cannot Solve Printing or Copying Problems
Try the following problems in order starting at the top until you solve the problem.
Make sure you match the paper type loaded in the printer and the paper type set on the printer to the paper
type settings in the printer driver.
“Paper Size and Type Settings” on page 38
Use a higher quality setting on the control panel or the printer driver.
Reinstall the ink supply units already installed in the printer.
Reinstalling the ink supply units may clear clogging in the print head nozzles and allow the ink to ow
smoothly.
However, because ink is consumed when the ink supply unit is reinstalled, a message asking you to replace the
ink supply unit may be displayed depending on the amount of ink remaining.
Use the Print Quality Adjustment feature.
“Adjusting the Print Quality” on page 171
Check that you are using genuine Epson ink supply units.
Try to use genuine Epson ink supply units. is product is designed to adjust colors based on the use of genuine
Epson ink supply units. e use of non-genuine ink supply units may cause print quality to decline.
Make sure that there are no paper fragments le inside the printer.
Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
“Paper Handling Precautions” on page 37
“Available Paper and Capacities” on page 358
“Unavailable Paper Types” on page 364
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
& “Before Contacting Epson” on page 568
& “Contacting Epson Support” on page 568
Solving Problems
>
Cannot Solve Problem After Trying All Solutions
>
Cannot Solve Printing or Copying Problems
291

Table of Contents

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Epson WorkForce Pro WF-C879R Specifications

General IconGeneral
FunctionsPrint, Copy, Scan, Fax
Duplex PrintingYes
Scan TypeFlatbed, ADF
Scan Resolution1200 x 2400 dpi
Fax Speed33.6 Kbps
Fax ResolutionUp to 200 x 200 dpi
ADF Capacity50 sheets
Maximum Paper Size13" x 19"
ConnectivityUSB, Ethernet, Wi-Fi, Wi-Fi Direct
Print TechnologyPrecisionCore
Print Resolution4800 x 1200 dpi
Print Speed (Black)24 ppm
Print Speed (Color)24 ppm
Copy Speed22 ppm (Color)
Copy Resolution600 x 600 dpi
Mobile PrintingApple AirPrint, Mopria Print Service
Display4.3" color touchscreen
Monthly Duty CycleUp to 75, 000 pages
Ink Cartridge Configuration4 individual ink packs (Black, Cyan, Magenta, Yellow)

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