Cannot Send Faxes at a Specied Time
The printer's date and time is wrong.
Solutions
Select Settings > General Settings > Basic Settings > Date/Time Settings, and then set the correct date
and time.
Cannot Save Received Faxes to a Memory Device
e
following causes can be considered.
The setting for saving received faxes to external memory is disabled.
Solutions
Select Settings > General Settings > Fax Settings > Receive Settings, and then enable Save to Memory
Device in each menu.
A memory device is not connected to the printer.
Solutions
Connect a memory device, in which you have created a folder to save faxes, to the printer. Once the faxes
are saved in the device, they are deleted from the printer's memory.
There is not enough free space in the device.
Solutions
Delete unnecessary data from the device to increase the amount of free space. Or, connect another device
that has enough free space.
The memory device is write-protected.
Solutions
Disable write protection on the memory device.
Faxes Are Sent at the Wrong Size
e following causes can be considered.
The recipient's fax machine does not support A3 size.
Solutions
Before you send an A3 size document, ask the recipient if the recipient's machine supports A3 size. If you
see OK (Reduced Size) in the fax transmission report, the recipient's fax machine does not support A3
size. You can print a fax transmission report from Fax >
(More) > Fax Report > Last Transmission.
The originals are not placed correctly.
Solutions
❏ Make sure the original is placed correctly against the alignment marks.
Solving Problems
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The Printer Does Not Work as Expected
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Cannot Send or Receive Faxes
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