Epson WorkForce Pro WF-C879R User Manual

The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the printer directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
The printer is connected to a SuperSpeed USB port.
Solutions
If you connect the printer to a SuperSpeed USB port using a USB 2.0 cable, a communication error may
occur on some computers. In this case, re-connect the printer using one of the following methods.
❏ Use a USB 3.0 cable.
❏ Connect to a Hi-Speed USB port on the computer.
❏ Connect to a SuperSpeed USB port other than the port that generated the communication error.
Cannot Send or Receive Even Though a Connection has been Correctly Established
(Mac OS)
e following causes can be considered.
The software is not installed.
Solutions
Make sure that the PC-FAX driver have been installed on the computer. e PC-FAX driver is installed
with FAX Utility. Follow the steps below to check if it is installed.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
and then make sure the printer (fax) is displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or
"FAX XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
PC-FAX driver is paused.
Solutions
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
and then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
User authentication failed when a fax is sent from a computer.
Solutions
Set the user name and password in the printer driver. When sending a fax from a computer when the
security function that restrict users from using the printer's fax function is set, user authentication is
performed with the user name and password set in the printer driver.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes
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Epson WorkForce Pro WF-C879R Specifications

General

Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Scan Type	Flatbed, ADF
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 Kbps
Fax Resolution	Up to 200 x 200 dpi
ADF Capacity	50 sheets
Maximum Paper Size	13" x 19"
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Print Technology	PrecisionCore
Print Resolution	4800 x 1200 dpi
Print Speed (Black)	24 ppm
Print Speed (Color)	24 ppm
Copy Speed	22 ppm (Color)
Copy Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Mopria Print Service
Display	4.3" color touchscreen
Monthly Duty Cycle	Up to 75, 000 pages
Ink Cartridge Configuration	4 individual ink packs (Black, Cyan, Magenta, Yellow)