Epson XP-970 Series User Manual

3.
Connect the computer and the printer with an Ethernet cable directly.
4.
On the printer, print a network connection report.
“Printing a Network Connection Report” on page 279
5.
Check the printer's IP address on the network connection report.
6.
On the computer, access Web Cong.
Launch a Web browser, and then enter the printer's IP address.
“Running Web Cong on a Web Browser” on page 301
7.
Select Advanced Settings from the list at the top right of the window.
8.
Select Network Settings > Wired LAN.
9.
Select OFF for IEEE 802.3az.
10.
Click Next.
11.
Click OK.
12.
Remove the Ethernet cable connected to the computer and the printer.
13.
If you disabled IEEE802.3az for the computer in step 2, enable it.
14.
Connect the Ethernet cables that you removed in step 1 to the computer and the printer.
If the problem still occurs, devices other than the printer may be causing the problem.
The Printer Cannot Connect by USB (Mac OS)
e following causes can be considered.
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the printer directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
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Epson XP-970 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Scan, Copy
Max Print Resolution	5760 x 1440 dpi
Number of Ink Cartridges	6
Borderless Printing	Yes
Scanner Type	Flatbed
Automatic Document Feeder (ADF)	No
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8 ppm (ISO/IEC 24734)
Ink Cartridge Configuration	Black, Cyan, Magenta, Yellow
Supported Media Sizes	A4, A5, A6, B5, Letter
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Display	4.3-inch touchscreen
Copier Speed (Color)	15 cpm
Fax Speed	No fax function
Dimensions	479 x 356 x 148 mm