13 Motore5. Warranty and service5. Warranty and service
USE AND MAINTENANCE MANUAL CHAPTER 5
WARRANTY AND SERVICE2-Strokes - Edition 01 / 2023
146
INTRODUCTION
The vehicle covered by this manual is designed to achieve maximum performance. Versions approved for use on public roads
have performance limits. Any modification to vehicles approved for use on public roads will be considered by Fantic to increase
performance.
Vehicles approved for use on public roads that remain in a condition of conformity may be covered by the FANTIC 24 MONTHS
COMMERCIAL WARRANTY (see conditions described below).
Vehicles not approved for use on public roads, or vehicles approved but subsequently modified with original Fantic components, are
intended for use to achieve maximum performance which cannot be covered by the legal warranty. In these cases, Fantic will provide
a 3 MONTH OFF-ROAD FANTIC COMMERCIAL WARRANTY (see conditions described below).
Modello Fantic commercial warranty duration
XX 125 3 mesi
XE 125 (approved configuration) 24 mesi
XE 125 (with original Fantic racing kit) 3 mesi
XX 250 3 mesi
The dealer is responsible for activating the FANTIC MOTOR warranty within one week of sale and/or registration.
La mancata o non corretta attivazione della garanzia comporta la perdita della copertura di garanzia sul veicolo.
FANTIC 24-MONTH COMMERCIAL WARRANTY
Fantic Motor S.p.A. located in via Tarantelli no. 7, 31030 Dosson di Casier-TV (hereinafter referred to as Fantic), although it is not the
final seller to the consumer, intends to support the final seller’s responsibilities with its own warranty called Fantic Commercial
Warranty, provided through its authorised technical assistance network under the conditions set out below. This warranty is in
addition to and does not affect the rights of the purchaser under the laws of the territory in which the purchase took place (in the
European territory in compliance with EU Directive n 2019/771).
1. Warranty content
1.1. Fantic warrants the quality, the absence of defects and the proper operation of its products and undertakes to eliminate
any design or manufacturing defects.
1.2. This commercial warranty covers all the products in the official Fantic lists sold in the territory of the European Union
and in countries where there is an official Fantic distributor of the warranted product (see http://fantic.com).
1.2.1. On e-bikes, some vehicle components are covered by the warranty provided directly by the component
manufacturer (e.g. transmission, brakes, forks, shock absorbers). These components are not covered by Fantic’s
commercial warranty. Your Fantic dealer will be able to provide more information at the time of purchase.
1.3. Warranty Commencement and Duration
1.3.1. The warranty begins on the date of purchase.
• The duration of the guarantee coincides with the months stipulated in the legal guarantee in the country in
which the vehicle is sold.
• Spare parts are guaranteed for 24 months from the date of invoice of Fantic to the first purchaser.
• For vehicles equipped with an electric powertrain, the battery pack is warranted for the same period as the
vehicle or up to 300 charge cycles, whichever occurs first. The batteries are designed to retain at least 60% of
their nominal capacity at the end of the warranty period.
1.3.2. Replacement of parts under warranty extends the warranty period of the replaced part by 12 months.
1.3.3. However, repairs carried out under warranty shall not entitle the customer to:
• extensions or renewals of the warranty on the entire product.
• an alternative means of transport for the period of the repair
• reimbursement of the costs of transporting the product to the service centre
1.4. Parts replaced under warranty will remain the property of Fantic.
1.5. Fantic reserves the right to provide components under warranty that are different from the defective ones but with the
same functional characteristics.
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