13 Motore5. Warranty and service
USE AND MAINTENANCE MANUAL CHAPTER 5
WARRANTY AND SERVICE2-Strokes - Edition 01 / 2023
148
5.1.2. This commercial warranty covers all vehicle components that have not been subjected to severe conditions of
use searching for performance.
5.2. Warranty Commencement and Duration
5.2.1. The warranty begins on the date of purchase.
• The duration of the guarantee is 3 months.
5.2.2. Replacement of parts under warranty extends the warranty period of the replaced part by 3 months.
5.2.3. However, repairs carried out under warranty shall not entitle the customer to:
• extensions or renewals of the warranty on the entire product.
• an alternative means of transport for the period of the repair
• reimbursement of the costs of transporting the product to the service centre
5.3. Parts replaced under warranty will remain the property of Fantic.
5.4. Fantic reserves the right to provide components under warranty that are different from the defective ones but with the
same functional characteristics.
6. Effectiveness
6.1. The customer must be in possession of the proof of purchase: invoice or receipt showing the date of purchase and
vehicle identification data (frame serial number or VIN).
6.2. It is not possible to make use of the Fantic Off-Road Commercial Warranty if more than 36 months have passed from
the date of invoicing of the product by Fantic to the first purchaser. The end buyer will be responsible for checking with
the seller whether the product can access the benefits of the Fantic Off-Road Commercial Warranty.
6.3. The first start-up of the product must be carried out by a Fantic dealer.
6.4. The Commercial warranty expires under the following conditions:
• Incorrect use of the product not in accordance with the instructions or use not in accordance with the purposes
for which the product was designed.
• Tampering or incorrect adjustments or repairs carried out on the product by personnel not authorised by
Fantic.
• Use of spare parts or accessories not original or not recommended by Fantic.
• Regular maintenance (if required) has not been carried out by a Fantic Service Centre.
• If product serial numbers (or VIN) have been removed or tampered with from the product
6.5. During the warranty period, the customer must report the non-conformity within 15 (fifteen) days from the date of its
discovery. The action shall be terminated if, after this period, the right is not exercised.
6.6. To access the warranty, the user must be able to show the Authorised Service Centre the relevant tax documentation
proving the date of purchase.
6.7. The commercial warranty is not valid if the product is located outside the European Union or in a country where there
is no official Fantic distributor of the warranted product (see http://fantic.com).
7. Exclusions
7.1. The following are excluded from this warranty:
• Routine maintenance
• Malfunctions due to normal wear and tear (tyres, inner tubes, chain, brake discs, brake pads, rubber parts, etc.).
• Rust, oxidation and degradation.
• Damage due to the use of liquids containing impurities/debris capable of damaging its components.
• Noise, vibrations or deterioration that do not affect the functionality and driveability of the vehicle.
• Slight seepage of liquids from seals or oil seals that do not alter the required levels.
• Non-conformity of the product with respect to specifications requested by the customer, accepted by the
seller, but not foreseen by the normal use of the vehicle and/or not conforming to the purposes for which the
product was designed.
• Indirect costs incurred (breakdown assistance, replacement rental vehicle, etc.) and/or economic
disadvantages suffered (loss of use, loss of earnings, loss of time, etc.) as a result of a product defect within
the guarantee period.
8. Disputes
The Court of Treviso shall have jurisdiction for any legal action. The pending legal action does not exempt the client from payment obligations.
Intervention request
If a fault should occur with your vehicle, contact your FANTIC MOTOR dealer which, after ensuring that the part or parts causing
the fault are covered by the dedicated warranty, will report the problem to the FANTIC MOTOR After-Sales Service requesting
authorisation to carry out warranty work.
No warranty service may be carried out without prior authorisation.
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