E119-P
Page 62 FW_E119-P_M_v0301-02_EN
APPENDIX B - TROUBLESHOOTING
Table 1 lists and describes how to troubleshoot problems that can occur when installing or
operating the unit.
Table 2 lists internal alarm codes and conditions signaled by a blinking ALARM icon on the
display. The alarm code can be displayed by pushing the SELECT-key repeatedly until the
internal alarm screen is shown.
If an error or alarm code persists, contact your supplier.
Table 1: Install and configuration errors
Observation Possible cause Check
Flowmeter does not
generate pulses
Signal selection in SETUP
menu
4.1: FLOWMETER > SIGNAL[»29]
Pulse amplitude Section 6.4.10: Terminals S1-S3: Flowmeter
input[»52]
Flowmeter, wiring and
connection of terminal
connectors
Section 6.4: Electrical installation[»47]
Power supply of flowmeter Section 6.4.4: Voltage selection sensor
supply[»49]
Flowmeter
generates too many
pulses
Settings for Total and Flowrate
4: FLOWMETER[»29]
Type of signal selected with
actual signal generated
4: FLOWMETER[»29]
Sensitivity of coil input
4: FLOWMETER[»29]
Grounding Reconnect ground cables and avoid ground
loops. Connect screen to the ground input
terminal of the flowmeter input
Wiring type Use screened wire for flowmeter signals
Analog output does
not function
properly
Function mode
7: ANALOG OUTPUT[»32]
Settings for min and max
flowrate
7.2: ANALOG OUTPUT > RATE MIN (4MA)
7.3: ANALOG OUTPUT > RATE MAX (20MA)
Tuning of min and max output
current
7.6: ANALOG OUTPUT > TUNE MIN (4MA)
7.7: ANALOG OUTPUT > TUNE MAX (20MA)
Connection of external power
supply
Section 6.4: Electrical installation[»47]
Pulse output does
not function
Function mode
8: PULSE OUTPUT[»33]
Pulse per quantity 8.3: PULSE OUTPUT > AMOUNT
Pulse width compatibility with
external device
8.2: PULSE OUTPUT > WIDTH
Flowrate displays
"0 / zero" while
there is flow (total is
counting)
K-factor and time unit 2.2: FLOWRATE > TIME
2.4: FLOWRATE > K-FACTOR
Flowrate calculation setting vs.
flowrate cut-off.
2.5: FLOWRATE > CALCULATION
2.6: FLOWRATE > CUT-OFF
Example: If cut-off is set to 10.0 seconds the
unit has at least 10 seconds to measure the
number of pulses according to calculation.
Password is
unknown/wrong
Call your supplier
Linearization does
not work
Is the Linearization function
enabled?
See 5: LINEARIZATION
Are all M-Factors and the
frequency entered correctly?