Chapter 1 System Management
1.13 Remote Support Management (REMCS)
ETERNUS Web GUI User’s Guide (Settings)
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3 Specify the parameters.
The main setting items are as follows.
● Manual Transmission
• Incident Number
• Include I/O Module log
• Time Range Specified
• Start Time
• End Time
4 Click the [Run] button.
A confirmation screen appears.
5 Click the [OK] button.
Log transmission (Immediately Send Log Manually) is executed.
6 Click the [Done] button to return to the screen when starting this function in Step 1.
If an error screen appears under the following conditions, check the parameter settings.
• The incident number has not been entered or is incorrect
• When "Specify" has been selected for "Time Range Specified", but the start time or the end time
has not been entered
• When "Specify" has been selected for "Time Range Specified", and the date specified for start time
is earlier than the specified end time
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