M5:AE
Check the message displayed in the [Error] screen, and press the [Set] button to correct the following settings:
● "PaperStream NX Manager" setting on the scanner
● Setting in PaperStream NX Manager
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this
product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in
Safety Precautions bundled with this product.
Authentication Failed
If the authentication for PaperStream NX Manager fails, the [Error] screen on the touch screen displays the
following code.
M6:AF
Check the message displayed in the [Error] screen, and press the [Set] button to correct the following settings:
● [Auto Login] setting on the scanner
● Authentication setting for PaperStream NX Manager
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this
product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in
Safety Precautions bundled with this product.
Troubleshooting
155
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