Quality of Scanned Text or Lines Is Unsatisfactory
Check the following points
● Are the glass and rollers inside the ADF clean? (page 194)
● Is the resolution appropriate? (page 194)
● Did you configure the settings in the scanner driver to scan in grayscale or color mode? (page 194)
● Is there any foreign matter (such as dust or paper dust) on the document? (page 194)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213)
first, then contact the distributor/dealer where you purchased this product. Or, make an inquiry by
referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with
this product.
● Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 119).
● Is the resolution appropriate?
Solution
Specify a higher resolution in the scanner driver.
● Did you configure the settings in the scanner driver to scan in grayscale or color mode?
Solution
Configure the settings in the scanner driver to scan in black & white mode.
When you scan in grayscale or in color mode, the scanned image may not become sharp and clear.
● Is there any foreign matter (such as dust or paper dust) on the document?
Solution
Remove any foreign matter off the document.
Foreign matter may get on the glass that is inside the ADF, and cause the image to appear dirty.
Troubleshooting
194
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