A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in
an Incorrect Position
Check the following points
● Did you turn the scanner off then back on? (page 164)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213)
first, then contact the distributor/dealer where you purchased this product. Or, make an inquiry by
referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with
this product.
● Did you turn the scanner off then back on?
Solution
Turn the scanner off then back on.
Wait for at least 5 seconds after turning off the scanner before turning it back on.
For details, refer to How to Turn the Power ON (page 55).
Troubleshooting
164
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