● Did you connect the scanner to a wireless access point?
Solution
Check that the scanner is connected to a wireless access point in the following procedure:
1 On the touch screen, press → [Scanner Settings] → [How to connect].
2 On the [How to connect] screen, check that [Wi-Fi] is selected.
3 On the touch screen, press → [Scanner Settings] → [Network] → [Wi-Fi] →
[Wi-Fi Diagnosis].
4 In the [Wi-Fi Diagnosis] screen, check that the scanner is connected to the correct wireless access
point.
If the scanner is not connected to the correct wireless access point, reconnect the scanner to the
correct wireless access point.
5 On the touch screen, press → [Scanner Settings] → [Network] → [Wi-Fi] → [Access Point].
6 On the [Access Point] screen, select the configuration method.
7 By following the window displayed, connect the scanner to a wireless access point.
● Is the wireless connection environment on the computer enabled?
Solution
Enable the wireless connection environment on the computer that you use.
For details, refer to the manual of your computer.
● Did you connect the computer to a wireless access point?
Solution
Connect the computer to a wireless access point.
For details, refer to the manual of your computer.
● Are the scanner and computer connected to the same network?
Solution
Check whether the scanner and computer are connected to the same network.
Check the network name that the scanner is connected to in the following procedure:
Troubleshooting
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