● Feeding Issues
Item Findings
Paper type
Main purpose of use
Date of last cleaning
Date of consumable replacement
Touch screen status
● Image Quality Issues
Item Findings
Scanner driver and version
Interface controller
Operating system (Windows)
Application Example: PaperStream Capture
Scanning sides Example: front, back, both
Resolution Example: 600 dpi, 75 dpi
Image mode Example: color, grayscale, black & white
● Other
Item Findings
Can you send the output image and a photo that shows the
paper condition by e-mail or fax?
Troubleshooting
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