Gateway Notebook Reference Guide

CHAPTER 9: Troubleshooting
112
Diskette drive (modular or external)
The diskette drive is not recognized
• Shut down and restart your notebook.
• The modular drive may not be inserted completely into
the modular bay. Press the module into the bay, then
try to access the diskette again.
You see an “Access Denied” or “Write protect” error
message
• Move the write-protection tab in the upper-right corner
of the diskette down (unprotected).
• The diskette may be full. Delete unnecessary files on the
diskette and try again.
• Not all diskettes are IBM-compatible. Make sure that the
diskette you are using is IBM-compatible.
• Try a different diskette. Occasionally diskettes are
flawed and cannot be read by the diskette drive.
You see a “Disk is full” error message
• Delete unnecessary files on the diskette.
• Try a different diskette. Occasionally diskettes are
flawed and cannot be read by the diskette drive.
• Run Error checking on the diskette. If errors are
detected and corrected, try using the diskette again. For
instructions on running Error checking, see “Checking
the hard drive for errors” in your online User Guide.
You see a “Non-system disk,” “NTLDR is missing,” or “Disk
error” error message
• Eject the diskette from the diskette drive, then press
E
NTER.
• Make sure that the diskette you are using is
IBM-compatible.
The diskette drive status indicator is lit continuously
• Remove the diskette from the drive. If the indicator
stays on, try restarting your notebook.

Gateway Notebook Specifications

General

Brand	Gateway
Category	Laptop
Processor	Varies by model (Intel Celeron, Pentium, Core i3, Core i5, AMD Ryzen)
RAM	Varies by model (8GB, 16GB)
Storage	Varies by model (256GB SSD, 512GB SSD, 1TB HDD)
Display	Varies by model (14-inch, 15.6-inch, FHD)
Operating System	Windows 10 or Windows 11
Graphics	Intel UHD Graphics
Battery	Varies by model
Weight	Varies by model