Gateway Notebook Reference Guide

CHAPTER 9: Troubleshooting
130
Your connection on the network seems intermittent or your
wireless network is running slower than you expect
• The speed of a wireless network is related to signal
strength. Signal strength is affected by the distance
between your wireless network devices, by radio
interference, and by interference from natural
obstructions such as walls, ceilings, floors, and doors.
If your wireless network is running slower than you
expect, you should check your network signal strength.
If you find the signal strength is low, try moving to a
new location to increase the signal strength.
To check the signal strength:
1 Click (Start), right-click Network, then click
Properties. The Network and Sharing Center
window opens.
2 Click View status for the network connection. The
Wireless Network Connection Status dialog box
opens. The meter shows the signal strength for
wireless networking on your computer if other
computers with the same network name are within
range of your computer.
You are in a wireless network, you can see the network,
but cannot communicate, send files, print, or get to the Web
• If your access point uses WEP, go to the Wireless
Networking Properties window and make sure that both
the WAP and the WLAN in the computer have matching
WEP keys.
You are in a wireless network, but no available networks
are listed in the Connect to a network dialog box
• If the network you are attempting to access does not
broadcast its SSID, you need to request the SSID from
the administrator and add that network’s information
into the wireless utility.
• You may want to try entering ANY as the SSID, which
will make the computer try to auto-detect the network.
Important
Note any antenna placement constraints in the access point user
guide because the speed of a wireless network is related to signal
strength. Signal strength is affected by the distance between your
wireless network devices, by radio interference, and by interference
from natural obstructions such as walls, floors, and doors.

Gateway Notebook Specifications

General

Brand	Gateway
Category	Laptop
Processor	Varies by model (Intel Celeron, Pentium, Core i3, Core i5, AMD Ryzen)
RAM	Varies by model (8GB, 16GB)
Storage	Varies by model (256GB SSD, 512GB SSD, 1TB HDD)
Display	Varies by model (14-inch, 15.6-inch, FHD)
Operating System	Windows 10 or Windows 11
Graphics	Intel UHD Graphics
Battery	Varies by model
Weight	Varies by model