www.gateway.com
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• Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
• Make sure that your notebook is nearby at the time of
your call. The technician may have you follow
troubleshooting steps.
• The label on the bottom of your notebook includes the
Gateway Customer Care telephone number. For more
information, see “Gateway contact information” on
page 3.
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