Gateway Notebook Reference Guide

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• Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
• Make sure that your notebook is nearby at the time of
your call. The technician may have you follow
troubleshooting steps.
• The label on the bottom of your notebook includes the
Gateway Customer Care telephone number. For more
information, see “Gateway contact information” on
page 3.

Gateway Notebook Specifications

General

Brand	Gateway
Category	Laptop
Processor	Varies by model (Intel Celeron, Pentium, Core i3, Core i5, AMD Ryzen)
RAM	Varies by model (8GB, 16GB)
Storage	Varies by model (256GB SSD, 512GB SSD, 1TB HDD)
Display	Varies by model (14-inch, 15.6-inch, FHD)
Operating System	Windows 10 or Windows 11
Graphics	Intel UHD Graphics
Battery	Varies by model
Weight	Varies by model