GE 40 - Contacting Technical Support

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106 TruVision DVR 40 User Manual

Contacting technical support

For assistance installing, operating, maintaining, and troubleshooting this product, please contact

your local supplier

Our web address is: www.gesecurity.eu

Note: Be ready at the equipment before calling for technical support.

Main Page

Table of Contents3
Product Overview7
Product Description7
Unpacking the TVR 40 and Its Accessories7
Installation Environment8
TVR 40 Installation9
Connecting the Devices9
Connecting Alarm Inputs and Outputs10
Connecting the TVR 40 to a PC10
Setting up a PTZ Dome Camera11
Connect a TVR 40 to a PTZ Dome Camera11
Configure the PTZ Protocols for GE Security Cameras11
Wiring the TVK-505U Keypad13
Monitor Connections14
Controlling the TVR 4015
Using the Front Panel16
Using the IR Remote Control18
Using the Mouse19
Using the Web Browser20
Basic Operations22
Turning on the TVR 4022
Logging in Using Pins23
Live Mode23
Selecting a Monitor25
Viewing in Multiscreen25
Manual Recording26
Searching and Playing Back Recorded Video27
Control Playback Progress28
Search Recorded Video29
Playback Recorded Video31
Archiving Recorded Files32
Quick Archive32
Manually Select Files to Archive32
Automatically Backup Recorded Files34
Controlling a PTZ Camera35
Manually Acknowledging an Alarm37
Overview of the Menu Structure38
Navigating through a Menu Screen39
Turning off the TVR 4040
Display Settings42
Selecting a Language43
Setting the Device ID44
Setting the PIN Requirement44
Displaying the Status Bar44
Menu Timeout45
Selecting Video Standard45
Video Scaling45
Menu Transparency46
Defining VGA Resolution46
Setting System Time and Date46
Multiscreen and Sequencing47
Camera Settings50
Setting up the Camera Title51
Positioning the Camera Title51
Modifying the Image Quality52
Displaying the Current Time and Date On-Screen53
Motion Detection54
Privacy Masks58
Viewing a Camera Tamper Alarm60
Setting up a Video Loss Alarm62
Recording Settings64
Configuring the Recording Settings64
Responding to Full HDD65
Using an External Storage Device for Backup66
Auto Delete Mode (ADM)66
Modifying the Recording Parameters of a Camera66
Setting up a Camera's Recording Schedule69
Network Settings72
Network Settings73
E-Mail Settings74
Advanced IP Settings75
Pppoe Dial-Up Settings77
DDNS Settings78
Alarm Settings81
Alarm Relay Outputs81
External Alarm Input82
External Alarm Output84
Notification Settings86
10. PTZ Settings87
Description of Preset, Preset Tour, and Shadow Tour Options88
PTZ Settings88
Using Preset Positions89
Using Shadow Tours92
11. User Settings93
Overview of Users and Pins94
Modifying a User's PIN95
Adding a New User95
Modifying Operational Rights96
Setting up a MAC97
Deleting a User98
12. System Settings99
Capturing Text Insertions100
Handling Transaction Information102
Configuring the RS-232103
Upgrading the Firmware104
Restoring Factory Default Settings105
Managing the Hard Drive106
Viewing System Logs107
Rebooting the TVR 40108
Viewing System Information109
13. Troubleshooting and Support111
Troubleshooting Your System111
Contacting Technical Support112
Appendix 1: Specifications113
Index115
TVR 40 Menu Map118

GE 40 - Contacting Technical Support

Table of Contents

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