DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
5 - 8 Section 5-4 - Software overview
5-4-4 Log File Content
Uncompressing the log files provides a subdirectory with the results.
1.) SysConfig.csv – Contains serial number, hardware info, software version, etc.
2.) log/ExceptionTrace – subdirectory contains text file with call stack of system crashes
3.) log/DL – (Deep Learning) subdirectory contains anonymized low resolution jpg images. Can be
used for troubleshooting. Every time you press the print key. Very low resolution images, may be
useful to get examples of image issues visible in low resolution. Used for data analytics. User can
disable them via UI.
4.) log/Diag – subdirectory contains diagnostics results
5.) log/Crashes – subdirectory may contain Windows/application crash info
6.) log/CrashDump – subdirectory may contain Windows/application crash info
7.) Log/ScLogsDatabase – subdirectory containing tab-separated text files (Data Logging)
8.) Log/ScLogsDatabase_PI – subdirectory with Patient Proprietary Info (keyboard shadow)
9.) WinEvt – subdirectory with Windows Event logs
Logs are text files and can be open in Excel. Fields are separated by tabs in order to make it easier to
be opened in Excel.
Logs will not be present there until they are collected through Alt+D or Gather Logs.