DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
1 - 30 Section 1-8 - Returning/shipping probes and repair parts
Section 1-8
Returning/shipping probes and repair parts
Equipment being returned must be clean and free of blood and other infectious substances.
GE policy states that body fluids must be properly removed from any part or equipment prior to
shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have
been properly decontaminated prior to shipment. Under no circumstance should a part or equipment
with visible body fluids be taken or shipped from a clinic or site (for example, body coils or an ultrasound
probe).
The purpose of the regulation is to protect employees in the transportation industry, as well as the
people who will receive or open this package.
NOTE: The US Department of Transportation (DOT) has ruled that “items that were saturated and/or
dripping with human blood that are now caked with dried blood; or which were used or intended
for use in patient care” are “regulated medical waste” for transportation purposes and must be
transported as a hazardous material.
For a LOGIQ E10 used in a veterinary environment the same restrictions apply.
NOTE: Return used/unused spare parts from a veterinary environment with the purple recycling label
(regardless of its actual condition) and add a description on the label stating that the items were
removed from a LOGIQ E10 Vet in a veterinary environment. This applies for probes and covers
labeled as Vet used.
NOTE: The USER/SERVICE staff should dispose of all the waste properly, per federal, state, and local
waste disposal regulations.
If the purple recycling label is not used in your region, use the local recycling label.
The LOGIQ E10 is not meant to be used for long-term storage of patient data or images. The user is
responsible for the data on the LOGIQ E10 and a regular backup is highly recommended.
If the LOGIQ E10 is sent for repair, please ensure that any patient information is backed up and erased
from the LOGIQ E10 before shipping. It is always possible during system failure and repair to lose
patient data. GE is not responsible for the loss of this data.
If PHI (Patient Healthcare Information) data needs to be sent to GE employees for service purposes,
GE will ascertain agreement from the customer. Patient information shall only be transferred by
approved service processes, tools and devices restricting access, protecting or encrypting data where
required, and providing traceability in the form of paper or electronic documents at each stage of the
procedure while maintaining compliance with cross-border restrictions of patient information transfers.
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